Policy ~ Repairs ~ Shipping ~ Updates.........

Policy
Satisfaction guaranteed! If for ANY reason you are not satisfied with the item purchased, you can return it within 30 days of the date of shipment for a refund or an exhange less the cost of shipping.

Every effort is made to insure that your bracelet will last you a lifetime. They are designed on a 19 strand beading chord with a 15 pound break point. If you would prefer it to be strung on elastic, please note it when you place your order.

Sizing and Repairs
Please give a desired length when placing your order. If none is given we cannot guarantee the fit. Typically, a medium sized wrist wears somewhere between a 7 - 7.5 inch bracelet. Roughly an inch to two inches larger than the actual wrist size.

In the event an item breaks or needs to be re-strung due to sizing issues, you will need to ship it back with payment of $20.00 and a desired length.

If your item should break within 90 days of purchase, ship back the remaining pieces along with $7.99 for shipping/handling/time/ materials and it will be back to you within a week.

If your item should break past the 90 days, ship it back with payment of $20.00 s/h/t/m. In the event that any beads are no longer in stock, I will replace with the most similar item :)

Please make sure any contents being shipped back are in a well cealed envelope and able to be tracked. Please CONTACT or call 310-497-5544 for return address.

Shipping
Orders up to $200 ship via priority within the US for $9.99
Orders over $200 ship via priority within the US for FREE.

~Please contact for international rates or upgrading to overnight shipping.~

Once your order is processed with payment and images received, allow up to 5 business days for creation and then 3-5 business days for shipping.

Updates
If you would like your pictures updated, or can't decide on a single set, additionals can be sent with your order or at a later date.
$10 for a set of three images (back ups included)
$12 for a set of four images (back ups included)
Check this LINK for information on how to change out the images :)

In the event you'd like us to change out the images for you, e-mail us with the new images and I'll shoot you the return mailing address. Again, be sure the envelope is well cealed and that it is trackable.